1. What makes Vmen's products unique?
Our products are crafted exclusively for men, with a focus on simplicity and efficacy. We use only natural ingredients, sourced sustainably, to ensure that our products are not only good for your skin but also for the environment.
2. Are your products suitable for all skin types?
Yes, our products are designed to be gentle yet effective for all skin types, including sensitive skin. We use natural ingredients that are known for their soothing and healing properties.
3. Do you use any synthetic fragrances or colors in your products?
No, we do not use any synthetic fragrances or colors. Any scent in our products comes from natural sources, such as essential oils and plant extracts, which provide additional benefits to your skin.
You can be sure that all Vmen's products are free from parabens, mineral oils, silicones, PEG, chemical UV filters, microplastics, synthetic fragrances, artificial colourants and other questionable ingredients.
4. Are Vmen's products tested on animals?
Absolutely not. Our brand is committed to cruelty-free practices, and we do not test our products on animals at any stage of product development.
5. How can I find the right product for my skincare routine?
We have a variety of products tailored to different skincare needs. You can start with our basic skincare set that includes a cleanser, moisturizer, and shaving cream. For personalized advice, contact our customer service team.
6. What is the shelf life of your products?
This varies from formula to formula – generally, most of the products have a 2-year shelf life from production. The products that you receive will have no less than 6 months validity period, but on average they will have 12-24 months of validity period.
After opening, the products have 3-24 months validity period. But rest assured, there’s also an expiration date listed on the packaging.
7. How should I store my Vmen's products?
To preserve the potency and freshness, store your products in a cool, dry place away from direct sunlight.
8.How can I place an order?
Orders can be placed directly through our website. Simply add the desired products to your cart and follow the checkout process.
8.What is your return policy?
You find all information in following link Refund Policy
9.Are Vmen's products vegan?
The majority of Vmen's products are vegan, with the exception of certain formulas that contain lanolin and beeswax.
Since all our products areECOCERTcertified, the lanolin and beeswax found in our formulas are produced in a strictly regulated way. From sheep farming and beekeeping to the way the ingredients are obtained, every step is monitored to ensure that animals are not harmed in any way.
10.What allergens do the products contain?
he most common allergens found in the products are Limonene, Linalool, Citral, Citronellol, Geraniol, Eugenol. The ingredients of each product are clearly listed on the product page, please check against the list to identify potential allergens.
11.Are the products free from Sulfates?
The only sulfate that we use in our products is sodium coco sulfate (SCS), which is approved by the third-party certification organisationCOSMOS. SCS does not penetrate the epidermis and is far less irritating than the often-used sodium lauryl sulfate (SLS).
12.Do the products contain Palm Oil and/or Palm Oil derivatives?
We do not add palm oil to our formulas as a separate ingredient, however, palm oil derivatives may be part of another ingredient and are present in most products (for example, palmitic acid), although in a very low concentration.
All ingredients containing palm oil derivatives are RSPO (Roundtable on Sustainable Palm Oil) certified, which means that plantations are cultivated using sustainable methods.
13.Are the product fragrances natural?
Yes – we do not use sythetic fragrances. All our fragrance compositions are 100% vegan, carefully curated using natural aromatic substances, with no phthalates or other synthetic preservatives involved.
14.What is Ascorbyl Palmitate (Vitamin C) in the products?
Ascorbyl Palmitate is a stable, oil-soluble form of vitamin C. Formulated by combining ascorbic acid with palmitic acid, it is used in our products due to its antioxidant abilities.
Are your products dermatologically tested?
Yes, our products undergo rigorous dermatological testing to ensure they are safe and effective for all skin types.
Can I use multiple products from your line together?
Absolutely! Our products are designed to complement each other and can be layered to enhance their effectiveness.
Can I find your products in physical stores?
Currently, our products are available exclusively online. Subscribe to our newsletter for updates on any future retail availability.
How do I know which product is right for my skin type?
Each product page includes detailed information about the skin types it is best suited for. If you need personalized advice, please contact our customer support.
Are your products fragrance-free?
Some of our products are fragrance-free. Check the product description for specific details
Do you offer samples of your products?
Occasionally, we include samples with orders or during special promotions. Keep an eye on our website and social media for these opportunities.
Can I use your products if I have allergies?
Please review the ingredient list for each product to ensure there are no allergens specific to your sensitivities. We recommend doing a patch test before full use.
How often should I use your grooming products?
Usage frequency varies by product. Generally, daily use is recommended for best results, but refer to individual product instructions for specific guidance.
Are your products safe for sensitive skin?
Yes, many of our products are formulated with gentle ingredients suitable for sensitive skin. Always check the product descriptions and ingredient lists.
How long does it take to process a refund?
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.
How should I incorporate serums into my skincare routine?
Apply serums after cleansing and toning but before moisturizing. Serums are concentrated and should be applied to clean skin to maximize absorption.
What skin types are your products suitable for?
Our products are formulated for a variety of skin types, including normal, oily, dry, and combination skin. Each product description includes details on the recommended skin type.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@vmens.com
Other inquiries? Let's chat.
Please email us at office@vmens.com