Retningslinjer for frakt

Shipping Policy

1. Processing and Handling Time
   We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-5 business days from the date of purchase.

2. Shipping Options
   We offer several shipping options to meet your needs. You can choose from standard shipping or express shipping at checkout. The shipping rates and estimated delivery times for each option will be displayed during the checkout process if possible.

3. Shipping Rates
   Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method. You can review the shipping costs in your cart before finalizing your purchase.

4. Free Shipping
   We offer free standard shipping on orders over a certain order value. Please refer to our website or the checkout page for the current minimum order value required for free shipping.

5. Shipping Locations
   We currently ship to addresses within the European Union. We do not offer international shipping at this time.

6. Delivery Time
   The estimated delivery time depends on the shipping method you choose and your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions, holidays, and carrier delays.

7. Order Tracking
   You will receive a confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the status and delivery date of your package.

8. Shipping Address
   Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

9. Lost or Stolen Packages
   We are not responsible for lost or stolen packages. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly or our customer support team, and we will do our best to assist you.

10. Returns and Exchanges
    For information about returns and exchanges, please refer to our [Return Policy].

11. Contact Information
    If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to [contact us]. Our customer support team will be happy to assist you.

12. Uncollected Shipments
    If you fail to collect your shipment, we reserve the right to refund your payment minus the shipping costs. Vmen's Cosmetics also retains the right to refuse future orders and close your account if repeated instances of uncollected shipments occur.

13. Shipping Origin
    All orders are shipped from our logistics center in Riga, Latvia. This may affect delivery times depending on your location within the European Union.

14. Changes to Shipping Policy
    We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website, and the date of the last update will be indicated at the top of the policy.